Terms of Service

1. Acceptance

By accessing this website or engaging Microconcept services, you agree to these Terms of Service. If you do not agree, do not use the website or services.

2. Services

Microconcept provides AI consulting and engineering services including strategy, design, development, integration, and support. Detailed scope, deliverables, fees, and timelines are governed by executed statements of work or service agreements.

3. Client Responsibilities

• You warrant that information and instructions you provide are accurate and lawful.
• You are responsible for obtaining rights and consents for data provided to us.
• You must not use the services for unlawful, harmful, or deceptive activity.

4. AI Use and Risk Management

AI outputs may be probabilistic and can contain inaccuracies. You remain responsible for reviewing and approving outputs before operational, legal, financial, or safety-critical use. We recommend human oversight, testing, and risk controls proportionate to use case impact.

5. Confidentiality

Each party must keep confidential information secure and use it only for the agreed purpose. This obligation survives termination. Specific confidentiality terms may be expanded in a separate NDA or master services agreement.

6. Intellectual Property

Pre-existing intellectual property remains with its original owner. Ownership and licensing of project-specific deliverables will be set out in the governing commercial agreement. Unless agreed otherwise, Microconcept retains rights to its underlying methods, tools, accelerators, and know-how.

7. Security

We apply security practices aligned with modern enterprise expectations, including access controls, encryption, monitoring, and incident response. For regulated customers, additional controls can be agreed contractually, including APRA CPS 234 aligned obligations where relevant.

8. Warranties and Liability

Services are provided using reasonable care and skill. Except as required by law, website content and materials are provided on an "as is" basis. To the extent permitted by law, each party excludes indirect or consequential loss and limits liability in line with the governing contract.

9. Termination

Either party may terminate for material breach not remedied within a reasonable cure period, or as set out in the applicable agreement. On termination, each party will return or destroy confidential information as required by contract and law.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia, unless otherwise agreed in writing.

11. Contact

Email: [email protected]
Website: microconcept.com.au

These terms are a general website baseline and do not replace detailed legal agreements for client engagements.